Water Rate Increase

These FAQs aim to provide clear and concise information about the rate increases, the legal requirements, and the opportunities for community engagement in the process.

Q1: What is Arizona Revised Statute § 9-511.01, and what does it require?**

A1: Arizona Revised Statute § 9-511.01 mandates the following: a written report supporting proposed water rate increases, a notice of intent (NOI) to increase rates, a public hearing at least 60 days after the NOI, and the publication of the NOI in a newspaper at least 20 days prior to the public hearing.


Q2: When was the written report supporting the proposed water rate increases presented to the Council?**

A2: The written report supporting the proposed water rate increases was presented to the Council on March 22, 2022.


Q3: What did the Council decide regarding the water rate increases?**

A3: The Council selected an option to phase the increase over a nine-year period, water rates will see a gradual adjustment. The initial 1 to 4 years will experience a 9% increase each year, followed by years five through nine with a 6.5% increase each year. Year 1 of the increase was already implemented in October 2022.

Q4: Can these rates change?

A4: Yes, the City of Tolleson periodically reviews water rates, and further studies may be undertaken, potentially leading to adjustments in water pricing.

The City of Tolleson is committed to keeping residents and customers informed about any changes in water rates. Notifications about rate changes are typically communicated through mail, the city's website, and public meetings.


Q5: When will the public hearing on the water rate increases take place?**

A5: The public hearing on the rate increases is scheduled for at least 60 days after the Notice of Intent (NOI), which means it will occur on January 9, 2024.

Q6: What is the purpose of the Notice of Intent (NOI)?**

A6: The NOI serves as a formal announcement that the process of rate increases is beginning. It does not increase rates by itself but initiates the process and provides the required notification to the public.

Q7: Will the NOI be made public?**

A7: Yes, the NOI will be published in a newspaper at least 20 days prior to the public hearing, as required by Arizona Revised Statute § 9-511.01.

Q8: Can I provide input or feedback on the proposed rate increases?**

A8: Yes, community members are encouraged to attend the public hearing to voice their concerns, ask questions, or provide feedback regarding the proposed rate increases. Public participation is an essential part of the process. A public hearing will be held on January 9, 2024 at the Tolleson Civic Center, 9055 W. Van Buren Street, Tolleson, AZ 85353 at the City Council meeting held at 6:00 p.m. Visit www.tolleson.az.gov for the most up to date information on city council meeting dates, times and/or changes.


Q9: How can I stay informed about updates and developments related to the rate increases?**

A9: To stay informed, you can regularly check the city's website, follow the city's social media channels, subscribe to email alerts, and attend community meetings or town hall sessions where you can receive updates and interact with city officials.